Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Carenexon Technologies ("Carenexon", "Company", "we", "us", or "our") concerning your access to and use of our website, products, and services.

By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our services.

Carenexon provides software development, consulting, and technology services including but not limited to:

• Web application and SaaS platform development
• Mobile application development (iOS, Android, and cross‑platform)
• E‑commerce and marketplace development
• Custom software and product engineering
• AI, data, and automation solutions
• CMS development and integrations
• Dedicated team and staff augmentation services
• Technical consulting, discovery, and project management

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without prior notice.

By using our services, you agree to:

• Provide accurate, current, and complete information when requested
• Maintain the confidentiality and security of your account credentials
• Notify us promptly of any unauthorized use of your account or security breach
• Use our services only for lawful purposes and in compliance with applicable laws
• Not interfere with, disrupt, or negatively impact the operation of our services
• Not attempt to gain unauthorized access to our systems or networks
• Respect the intellectual property and privacy rights of others

You may not use our services to:

• Engage in any illegal, fraudulent, or malicious activity
• Upload, transmit, or distribute viruses, malware, or other harmful code
• Probe, scan, or test the vulnerability of any system or network without authorization
• Attempt to reverse engineer, decompile, or disassemble our software except where permitted by law
• Copy, modify, distribute, or create derivative works of our content without permission
• Harass, abuse, or harm other users, our team, or third parties
• Collect or harvest information about other users without their consent
• Use automated systems (such as bots or scrapers) to access our services without authorization
• Misrepresent your identity, affiliation, or relationship with any person or entity

• All fees are quoted in US Dollars (USD) unless otherwise specified in your agreement or invoice
• Payment terms, milestones, and billing cycles will be detailed in your project proposal or contract
• We typically require an upfront deposit before commencing work on new projects or engagements
• Late payments may result in interest charges, suspension of work, or delays to delivery
• All prices are exclusive of applicable taxes, duties, or charges unless expressly stated otherwise
• Any refund or credit policies will be specified in your individual project agreement, if applicable

Many of our engagements are governed by separate project agreements or statements of work, which may include:

• Detailed scope of work, assumptions, and exclusions
• Timelines, milestones, and delivery schedules
• Payment schedules and commercial terms
• Intellectual property and licensing arrangements
• Confidentiality and non‑disclosure obligations
• Support, maintenance, and warranty terms
• Termination rights and consequences

If there is any conflict between these Terms and a signed project agreement, the project agreement will govern for that specific engagement.

We strive to provide high‑quality, reliable services. However, except where expressly stated in a separate written agreement, our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose
• Non‑infringement of third‑party rights
• Uninterrupted, timely, secure, or error‑free operation
• Accuracy, completeness, or reliability of results or content

Any commitments regarding service levels, uptime, or specific outcomes must be explicitly documented in a service level agreement (SLA) or project contract to be enforceable.

To the maximum extent permitted by applicable law, Carenexon and its directors, officers, employees, contractors, and agents will not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Costs of procurement of substitute goods or services
• Business interruption or loss resulting from system failures or downtime
• Any matter beyond our reasonable control (including force majeure events)

Our total aggregate liability for any claim arising out of or relating to these Terms or our services will not exceed the total amount you paid to us for the services giving rise to the claim in the twelve (12) months preceding the event, or USD $1,000, whichever is greater.

You agree to indemnify, defend, and hold harmless Carenexon and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your violation of these Terms
• Your use of our website, products, or services
• Your violation of any applicable law or third‑party rights
• Any content or data you submit, upload, or provide to us

We may suspend or terminate your access to our services at any time, with or without notice, if we reasonably believe that:

• You have breached these Terms or any applicable project agreement
• You have engaged in fraudulent, abusive, or unlawful activity
• You have failed to pay fees when due and such failure is not remedied
• Continuing to provide services to you would create unacceptable risk for us

Upon termination, your right to use our services will immediately cease. Any provisions of these Terms that by their nature should survive termination will remain in effect, including ownership provisions, warranty disclaimers, limitations of liability, and indemnity obligations.

Both parties agree to keep confidential any non‑public, proprietary, or sensitive information disclosed in connection with our business relationship, and to use such information only for the purposes of performing under the relevant agreement.

Where appropriate, we may enter into a separate Non‑Disclosure Agreement (NDA) that provides additional confidentiality protections. In the event of any conflict between an NDA and these Terms, the NDA will prevail with respect to confidential information.

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or our services shall be resolved as follows:

• First, through good‑faith negotiations between the parties
• If unresolved, through binding arbitration in or near Manchester, United Kingdom, unless the parties agree otherwise in writing
• The arbitration shall be conducted in English and governed by applicable arbitration rules

We may update or modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we do, we will update the "Last Updated" date at the top of this page.

Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using our services.

• Entire Agreement: These Terms, together with any applicable project agreements, constitute the entire agreement between you and Carenexon regarding our services.
• Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
• Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets.
• Force Majeure: We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, or failures of third‑party systems.

If you have any questions about these Terms of Service or how they apply to your engagement, please contact us: